Written word is one of the most common forms of communication at work

Every type of business document should be written with utmost care and attention

Letters should be

Letters, Memos, Reports and Proposals Electronic mail Regular and Special mail Faxes Bulletins, Notices, Circulars Minutes of meetings 

Types of Business Communication

Letters, Memos, Reports and Proposals
Electronic mail
Regular and Special mail
Bulletins, Notices, Circulars
Minutes of meetings

Letters should have


Letter is a vital component of business writing although email spreading but it cannot replace letter in all situations. Letter give formality

Letter Appearance
Letter appearance is the physical condition of the letter which gives the first impression.

Letter Appearance

Letters should be single – spaced with double – spacing between paragraphs.
Typing should be neat
Errors should be erased.

Paragraphs should be logical, precise and error free

White space: Adds to readability


How to write a business letter
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since 2000