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 Training Courses for Leadership Development

since 2000

Listening skills in the workplace and how to learn listening skills

Listening skills in the workplace and how to learn listening skills

Listening is more difficult than talking!

In effective communication we have to express our feelings,our wants,  thoughts and opinions clearly. We also have to  listen and understand what others communicate to us.

With efforts listening skills can be developed!

There are several techniques for improving your Listening skills

Paraphrasing is the skills of rephrasing what you understand to be the core message of the senderís communication.

Summarizing are essentially longer statements and they represent the salient aspects of the speakerís message in an organized way.

Stop talking. You cannot listen if you are talking
Put the talker at ease. Let him/her feel free to talk

Show to the sender that you want to listen
Do not act busy. Show interest

Remove Distraction
Empathize with the sender. Be Patient
Allow plenty of time. Do not interrupt

Hold your temper. Do not make premature evaluation

Go easy on arguments and criticisms
Ask Questions. This is active Listening




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