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Personalized Customer Service

How to remember a customer‘s name

FAQs - Personalized Service - How to use a customer name

A personal touch is highly appreciated in business.

Customers like recognition.

It is highly important to use the name of customers in business transactions.

While interacting with customer listen attentively and carefully when the customer introduces their names.

If you did not get their names ask politely how they spell it.

Write down the name of customer

Spell and repeat the customer name.

Try to get a clear impression picture of the customer.

Repeat the name during conversation

Try to remember the name and the person.

Customers appreciate a personalized service.

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