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This highly interactive workshop explores Communication and Behaviors as they relate to successful management practices. 
Workshop Information
The workshop is intended to be provided in an interactive format. A variety of practical examples and case
studies will also be used, which will be current and relevant to the workshop and the audience. The
participants will be encouraged to play an active role in the workshop. Participants will also be encouraged to
take part in a variety of exercises, as well as discuss various elements of the workshop and related issues.
Participants will receive a comprehensive set of notes relating to the workshop, as well as tip sheets, checklists and other supporting information, to take away for future reference.
Target Audience
This workshop is designed for Entry Level Professionals, Executives, Front office Professionals, Managers,
Supervisors or for anyone who desires to enhance their communication skills.
The Topics covered are
Understanding Self, Role and Environment
Verbal and Non Verbal Communication (Body Language),
Assertive Communication,
Listening Skills,
Effective Writing and Presentation,
Public Speaking,
Phone Etiquettes,
Email Writing,
Interpersonal Skills (with emphasis on business relationships),
Transactional Analysis
Motivation
TeamBuilding
Stress and Time management
For details please contact Phone: 98403 21928 / 9444297928
"If you'd like to learn how to charm with calm and dress for success the person to contact is S.Swaminathan…" The Hindu
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