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What is Assertive Communication in written communication?

Assertive communication

Say Yes when you want to say yes!

Say No when you want to say no!

It is an important social and professional skill for effective written communication.

This communicates your rights, feelings and needs.

It lets people know where you stand on things.  

This also communicates your limits and boundaries .

Assertiveness is the ability to express your feelings, opinions, beliefs, and needs directly, openly and honestly.

This does not violate the personal rights of others.

Assertiveness is the ability to say yes or no when you want to.

Assertive communication is different from aggressive communication. 

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